Terms & Conditions

Effective Date 26/01/2025

Interpretation and Definitions:

• "Company," "We," "Us," or "Our" refers to MY VIRAL FOOD (CA0327330U), the entity providing products or services through the e-commerce website.
• "Website" or "Platform" refers to the https://masterpakmatwestern.com e-commerce website operated by MY VIRAL FOOD (CA0327330U).
• "Terms" refer to these Terms & Conditions.

1. Acceptance of Terms:

By using the My Viral Food e-commerce platform, users agree to abide by these Terms & Conditions. If users do not agree with any part of these terms, they should refrain from using our services.

2. Products and Orders:

• We strive to provide accurate product information and fulfill orders promptly.
• Users are responsible for providing accurate shipping information.

3. Pricing and Payment:

• Prices listed on our website are accurate at the time of publication.
• Payment methods accepted are specified on our website.

4. Shipping and Delivery:

• Delivery times and shipping costs are clearly communicated to users.
• We aim to deliver products within the specified timeframe.

5. Returns and Refunds:

• Our return policy, including conditions for returns and refunds, is outlined on our website.
• Users should follow the specified process for returning products.

6. Privacy Policy:

Our privacy policy details how user information is collected, used, and protected.

7. Customer Communication:

We communicate with users regarding order status, shipping updates, and any potential issues.

8. Contact Information:

If users have any questions or concerns about these Terms & Conditions, they should contact us at:

• Company Name: MY VIRAL FOOD (CA0327330U)
• Address: LOT 1408C, BATU 6, JALAN PUCHONG. 58200 KUALA LUMPUR, WILAYAH PERSEKUTUAN, 58200 Kuala Lumpur, Kuala Lumpur, Malaysia
• Email: [email protected]
• Contact Number: +601151161737

9. Legal Compliance:

Users are responsible for ensuring that their use of the e-commerce platform complies with relevant laws and regulations.

10. Updates to Terms & Conditions:

MY VIRAL FOOD (CA0327330U) reserves the right to update or modify these Terms & Conditions at any time. Users will be notified of any changes through the e-commerce platform.

By using the My Viral Food e-commerce platform, users acknowledge that they have read and understood these Terms & Conditions and agree to be bound by them.

Thank you for choosing My Viral Food.